All shipments are sent tracked with a tracking number reachable by UPS, Purolator, DHL, Canada post, or other online tracking systems.

Once your order has been shipped, you will be sent an email with your tracking information.

Please note that your shipment may be subject to customs taxes and duties upon arrival if your shipping address is outside of Canada. You the customer are responsible for those added charges.

USA CUSTOMERS

Please note that U.S. Customs may assess import duties, taxes, and brokerage fees upon delivery of your package. These charges are the responsibility of the recipient and are not included in your order total or shipping charges.

If you have any questions regarding shipping or customs, please contact us at sales@geneveflorence.com before placing your order.